If you're still seeing the problematic behavior, you can reset your device, but make sure to back up all your important data first.ġ. Learn how to manage and remove apps in the App Troubleshooting tutorial. If you are unsure which app is causing the issue, uninstall apps one at a time and begin with the ones that were installed most recently. Oftentimes, issues will occur when using a specific app, which might indicate a problem with the app.

Uninstall the apps that were downloaded or updated since the problem began. If all else fails, you can perform a factory reset on your device after backing up your data. Review third-party apps and update or uninstall recently installed apps if you suspect one of them is the problem. Rather than an a virus, it's more likely that you're seeing a misbehaving advert in an app you use regularly, triggering behaviour that is intended to convince you that iOS is infected and you need to download an app to fix it, or redirecting you to a dodgy web page or a dodgy app on the App. Do iPhones get viruses Yes they do - but it's very rare. The source of unwanted behaviors is often an app that the user downloaded to the device. 8 Ways to Check iPhone for Virus or Malware. Troubleshoot if you suspect malware on your device Interested in proactive detection and malware and virus protection for your iOS device? AT&T Mobile Security helps protect your device from malware, viruses, and system threats. If you’re experiencing ads or pop-ups in your mobile browser, visit Ads, Pop-ups & Notifications for tips. Are you seeing suspicious ads or pop-ups or are you concerned you have a virus or malware on your device? AT&T is not the source of-and cannot control-malware, but we can give you a few tips to troubleshoot and protect against malware in the future.

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